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Banking and Finance

Celebrus for banking & financial services

Combine industry-leading first-party data capture with cutting-edge behavioral biometrics capabilities to prevent financial fraud and scams.

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Complete identity and behavioral biometric data to protect your clients – and your business.

Trusted by leading financial institutions, Celebrus innovates the way financial institutions leverage first-party data to power analytics and transform customer experiences.

Without the proper data to accurately authenticate users, banks are left with a partial view of their customer, leading to false positives, friction in the customer experience and inadequate fraud prevention systems.

Reject tagging, additional maintenance and workforce strain and experience true data accuracy. Complete data capture ensures your team never misses key data points crucial to the customer journey.

Capture all interactions and biometric data at an individual level, while building a complete history across channel and device. Turn that data into evidence to mitigate risk by shifting from fraud management to true fraud prevention.

From filling data sets to mapping complex identity stories, Celebrus provides your team the insight to effectively leverage real-time decisioning capabilities across channel and device.

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Celebrus for Banking and Finance

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Prevent fraud and personalize the customer journey

Financial institutions must stay a step ahead to identify repeatable patterns undertaken by fraudsters.

Celebrus captures first-party identity data, profiling individual digital interactions and inputs. Allowing financial institutions to follow the data trail, Celebrus uncovers compromised identities and alerts systems to the use of high-risk data.

 You can also increase engagement and extend timely offers to consumers with the personalized experience they expect from their financial institution.

Deployed in top global banks, Celebrus is focused on retention, increased interaction and helping organizations realize consumer value. Celebrus uses real-time data capture, contextualization and activation to deliver unique experiences to every customer ‘in the moment’, across any channel.

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Persist identity across channel interactions to Know Your Customer

Capture data, including PII and interaction engagement across digital platforms in real-time without browser restrictions. Celebrus captures first-party data, instantaneously connecting and streaming to decisioning platforms.

The real-time, first-party data capture and contextualization capabilities of Celebrus persists identity across the entire customer journey – all channels, devices, and interactions. Banks can truly know their customer and identify evolving threats before they become a problem.

Make sense of digital data sets and trigger actions that align messaging to offer push notifications, emails or other outreach methods in real-time, motivating consumers to take action.

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Celebrus fits in your architecture and helps you maintain regulatory compliance

Existing fraud infrastructures lack complete, real-time data stories to tackle fraud prevention. Instead, they focus on fraud management and forensic timelines associated with financial crimes.

The complete data capture of Celebrus FDP augments these systems in true real-time, bridging data gaps with instantly available contextualized data across existing systems. Celebrus FDP enables full-cycle prevention and management of fraud and scams.

Compliance with data privacy regulations like GDPR, CPRA, LGPD and others around the globe is essential to establishing trust with your banking clients.

Celebrus makes consent management simple. With an intuitive interface and dynamic control of data collection in real-time, Celebrus conforms to customer consent changes across digital platforms, devices and time – whether the user is anonymous or known.

Equally as important, Celebrus collects comprehensive data for every sale, mitigating the risk of sales compliance for financial institutions.

Additional Resources

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Solution Overview

Learn how Celebrus helps banking & financial institutions leverage the power of data.

 
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Case Study

How a multinational retail bank increased revenue by $12M in a single campaign.

Whitepaper

Personalized banking: A guide to delivering moments-based customer experiences.

Change the status quo. Don’t lose additional revenue to fraudulent activity - protect yourself and consumers.