CUSTOMER DATA FOR RETAIL AND TELCOS

Celebrus for retail and telco customer data management

Boost personalization, enhance ROI/ROAS, and prevent fraud while ensuring seamless omnichannel customer experiences.

Frictionless, personalized digital experiences across all your channels.

Marketing attribution and personalization are critical to retail success but capturing and contextualizing high-quality data in real time can be a challenge. Broad segmentation and best-guess approaches simply don’t work.

Celebrus' innovative solution delivers high-quality interaction data to leverage customer behavior and preference insights in true real-time on any channel, from websites to call centers to loyalty apps.

Solving your biggest challenges.

Unified customer views

Combine cross-channel data from sources like multiple brand websites and mobile apps that track interest, intent, and behavior over sessions and time for the most comprehensive single customer view available. No third-party cookies and no tagging required, so you are always getting the data you want.

Hyper-personalization

Detailed data provides visibility into the products your customers are interested in at an individual level. Millisecond connections to decisioning solutions enables retailers to reach out to each customer with a highly relevant offer or call to action in real time on the channel they prefer.

Fraud and identity theft

Real-time, contextualized data transforms the prevention of fraud such as new account creation, account takeover, and payment fraud. Celebrus intervenes to catch the fraudster before the fraud occurs for better CX and to reduce fraud expense.

Consistent omnichannel CX

Understand price sensitivity, preferences, and opportunities. Real-time data feeds the entire organization — from addressing website errors and streamlining the checkout process, to analyzing price sensitivity and rescuing abandoned sessions.

seamless customer experiences for retail

With over half of all customers buying online, the depth of information provided by Celebrus digital interaction data is compelling, not only in improving our understanding of evolving customer behavior — such as the move towards mobile devices — but also to support both tactical and strategic decision-making.

Leading Global Online Retailer

omnichannel comprehensive data capture for retail

How we do it.

Celebrus patented technology provides frictionless, personalized digital experiences backed by the most comprehensive technology to capture and bridge data across digital systems.

Omnichannel data

Capture 100% of the data from your websites, mobile apps, and call centers, creating a seamless and enhanced CX.

Cookieless capture

Get the most advanced, compliant cookieless capture to fill in identity gaps for all users, even the anonymous ones.

Limitless data

Celebrus maximizes the insights and value retailers derive from their data to boost engagement and conversions with cart abandonment triggers and retargeting strategies.

Intent signals

Celebrus provides multi-touch attribution models and marketing intel. Accurate intent prediction enables your enterprise to make the right decision in real time, every time.

Additional resources

How a Large Retailer Increased Marketing Impact by 200%

Learn how a large retailer increased marketing impact by 200% with Celebrus cross-channel customer data and predictive modeling.

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Solve Your Data Challenges for Wiser Advertising Spend

Celebrus takes you out of the dark with data, offering solutions to industry challenges that have been around for years in the advertising world.

How an Omnichannel Retailer Increased Offer Response by 14%

Learn how an omnichannel retailer improved marketing personalization efforts and improved ROI with online customer segmentation.