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Since the advent of the Internet, the “old-fashioned” retail objective of making each customer feel special through understanding their wants and providing a personal service has been extremely difficult to achieve. It has simply not been possible to know enough about each individual online customer with traditional technology solutions and aggregated data.
With the uniquely detailed individual-level digital big data from Celebrus however, multi-channel and pure-play online retailers really can treat their customers as individuals and drive business success in areas such as:-
To read more details of how Celebrus software can help retailers meet their business goals download our Celebrus for Retail document which includes a made-up case study to truly bring the data to life.
Read how leading UK non-store retailer JD Williams uses multi-channel data from Celebrus to build more focused customer segmentation and undertake marketing campaigns based on deeper customer understanding.
Watch the video here...
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